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Denver ISSA Incident Management Workshop Recap

Finally. I’m finally getting around to posting about this event. The fine folks of the Denver ISSA chapter invited me to speak at their chapter event on May 23rd. The event was a three-hour incident management workshop (titled Incident Management – Panic or Plan).

‘Wait! What?! Three hours?!

Yes. These poor folks endured three hours of my preaching. Read on…

About Denver ISSA

The Denver ISSA Chapter is the largest chapter in the world with more than 800 members. I’ve attended numerous ISSA chapter events over the years, and the Denver ISSA Chapter is one of the best! Read about the Denver ISSA Chapter here.

I spent some time with James Johnson, the Chapter President, and Shannon Welton, the Chapter Training Coordinator while I was there, and they are both top notch! Seriously. They’re good, and it was great conversation (for me anyway).

Can’t say enough good things about Denver ISSA. Loved every minute I spent there.

About the Workshop

Shannon Welton was my primary contact for the workshop. She’s a pleasure to work with. I was given liberty to create and present whatever content I wanted to, and she made sure I had everything I needed at every step of the way.

Flight in the morning from Minneapolis to Denver. Grabbed a Lyft. Made the trip from the airport to Maggiano’s Little Italy (16th St Mall). Lunch started at noon, and I got there at 12:05. Not bad. 😉

From the moment I arrived, I felt welcomed. There seemed to be ~100 people there, and they were all engaging. They showed genuine interested in each other and it felt good to be there. Lunch ran from noon til 12:45, at which time Shannon kicked off the workshop with an introduction. When she introduced me, she asked if anyone had heard of me. Funny! Only one person raised their hand.

After three hours together, they’ll all have heard of me now!

I’m the sort of guy that could talk for three days about information security (and incident management), so three hours wasn’t going to be a problem for me. The challenge is/was keeping people engaged for three hours.

Here’s the learning objectives.

Here’s the agenda.

I used two things to keep people awake; a 15-minute break at 2:15 and Dad jokes. We made it through to 4:00pm, and the group was very engaged. More than I expected. There were great questions, good eye contact, and I felt as though we all got something from the experience together.

Workshop Content

Get it here.

  • ISSA-Denver_PanicOrPlan-052319.pdf, the slide deck.
  • CSIR-Maturity-assessment-tool_Info1.pdf, the CREST Cyber Security Incident Response Maturity Assessment Tool introduction document.
  • Maturity-Assessment-Tool.xlsm, CREST Cyber Security Incident Response Maturity Assessment Tool (Summary).
  • Maturity-Assessment-Tool_Detailed.xlsm, CREST Cyber Security Incident Response Maturity Assessment Tool (Detailed)
  • ISSA-SAMPLE_Incident_Log&Categorization_Tool.xlsx, the FRSecure basic information security incident logging and categorization workbook.
  • ISSA-SAMPLE_Security_Incident_Response_Plan-052319.docx, the FRSecure basic incident management/response plan template.

Summary

The Denver ISSA is awesome! If I lived in Denver, I’d be at every event. If you live in Denver, you should go to every event. Seriously, get there.

A dozen of so people came up to speak with me after the workshop. More great questions and some great connections. I felt bad that I had to run shortly after the workshop in order to catch my plane back to Minneapolis. Next time (if/when there is one), I will stay longer.

Presenting this workshop was a real privilege, and I’d go back anytime.

P.S. Another example of their awesomeness; I received a beautiful “thank you” gift basket at my office from these guys. Too cool!